Privacy Policy

Tzannes Associates Pty Limited ACN 069 785 655 (Tzannes) is committed to protecting the personal information that we collect, use and disclose in accordance with our obligations under the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).

We may review and update this Website Privacy Statement by publishing a new version on this website from time to time. The current version of this Website Privacy Statement complements, but does not replace our Privacy Policy. The two documents should be read together.

Application of this website privacy statement

1. Personal information is information that relates to an individual which directly or indirectly identifies that individual.

2. This Website Privacy Statement applies to all communications through this website or with us via email, social media accounts, telephone, in writing or by using any of our other services.

Collection, use and storage of information

3. In the ordinary course of our activities, we collect personal information for the purposes of:

(a) conducting, improving, maintaining and developing business relationships with our clients and their other advisers, our collaborators, our prospective clients, our prospective employees and our own contractors and service providers;
(b) for the management and delivery of our projects or commissions;
(c) providing individuals with information about our services and events;
(d) developing, improving and maintaining this website and our social media accounts.

4. Where practicable, Tzannes allows individuals to elect to remain anonymous in their dealings with Tzannes.

5. The personal information that we collect may be stored by a third-party data storage provider and may be combined with, or linked to, other information that we collect in relation to you.

6. We have processes in place to ensure that our records remain accurate, complete and up to date.

7. We retain an individual’s personal information for up to 7 years.

8. If your personal information:

(a) is no longer required by us for any of the purposes for which it was collected;
(b) is no longer required by law to be retained by us,

we will, without undue delay, destroy or de-identify your information. Any data that is destroyed is disposed of in a manner that appropriately protects the privacy of information.

9. We will take reasonable steps to ensure that all unsolicited information is destroyed immediately.

To whom do we disclose personal information

10. We may disclose personal information to the following third parties for the purposes set out in clause 3:

(a) Tzannes’ other related companies (Group Entities);
(b) service providers of Tzannes and Group Entities.

11. In addition to clause 11, we may disclose personal information to third parties in circumstances including where:

(a) the individual would reasonably expect the disclosure to occur (for example, for quality assurance purposes or training);
(b) where we are authorised by, or compelled under, law to make the disclosure;
(c) to prevent or lessen a serious threat to the life, health or safety of another individual or to public health or safety;
(d) where it is necessary as part of the establishment or defense of a legal claim;
(e) where it is requested by an enforcement agency, including the police; and
(f) where it is a necessary part of an investigation following a complaint or incident regarding the personal information retained by Tzannes.

12. We will not sell or license any personal information that it collects from an individual.

How can I access or correct my personal information?

13. If you learn that personal information we store about you is inaccurate, incomplete or not up to date, you should contact us as soon as possible so that the information can be updated via the means set out at the end of this statement. We will use reasonable endeavours to comply with your request to correct their personal information, but reserve all rights to refuse to correct or update your personal information.

Using this website

14. As with most websites, when you visit this website or use an application on this website, we may record anonymous information such as the IP address, time, date, referring URL, pages accessed, documents downloaded, type of browser and operating system.

15. We may use ‘cookies’ to identify you when you visit our website to build a profile. A ‘cookie’ is a small piece of information sent to by a web server to a web browser, which enables the server to collect information back from the browser. ‘Cookies’ are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. If we use ‘cookies’ we will not cross-match information collected through ‘cookies’ with other personal information to determine who you are or your e-mail address. However if you disable ‘cookies’ you may not then be able to access all functions of our website.

16. This website may contain links to or from other websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites you link to from this website.

Contact us

Email: tzannes@tzannes.com.au